For patients with a mobile number on their record they are invited to complete a short survey about their experience of our services. Patients can also use the relevant survey links or QR codes for each service below. Please note we cannot respond to individual feedback as all responses are anonymous.
We would like to thank patients for their efforts in completing and collecting this essential information. We will continue to use this to drive improvements to the service to make your experience even better.
January to March 2025 Highlights
The person who carried out the test was brilliant. So efficient, clear and organised. Everything happened like clockwork, with great communications. A brilliant experience.
I was treated with respect and everything was explained clearly to me. The nurse was very professional and empathetic.
The lady that dealt with me was absolutely brilliant. Really efficient, great explanations and very friendly. I’ve told lots of people what a great experience it was.
Very informative and well managed.
The clinician was amazing and explained everything really well. It always helps when everything is clear.
Click here to leave feedback for the Spirometry clinic or scan the QR code.
The healthcare worker that I saw for my ECG was quite possibly the loveliest person I have encountered in the NHS. She was comforting, reassuring and really put me at ease. It means a great deal to a patient that is a real worrier.
The service provided by the GPHP team at Leatherhead Hospital is outstanding. If all hospitals were as efficient as Leatherhead there would not be any problems.
Perfect service and very kind, professional nurse.
The lady I saw was so friendly and really put me at easy. She’s a credit to the service.
Thank you for prompt and excellent treatment.
Click here to leave feedback for the ECG Clinic or scan the QR code.
Everything about the end-to-end service was very professional, very efficient and friendly.
A faultless service.
The lady who performed my echo was so lovely and friendly and made me feel at ease straight away. She was gentle, respectful and easy to talk to which instantly made me feel better about the procedure. Sincere thanks.
Very kind sonographer, very good at explaining.
Excellent communication from physiologist. I felt very confident with her judgement.
My echo technician was welcoming and professional and he answered any questions I had about the procedure helping me to better understand what it showed. I was given a timeframe to expect a response from my doctor. No complaints at all and very convenient as local to where I live.
Click here to leave feedback for the echo service or scan the QR code.
When everyone seems to moan about the NHS, then we need better ways of showing our appreciation for excellent staff. I was seen a few minutes before my appointment time, the doctor was very welcoming, looked at everything I asked her to and explained everything really well.
My consultation was professional, expert, reassuring and caring with a follow-up in 3 months’ time.
The doctor was very communicative and I understood the problem and the treatment. Most impressed with her attention to detail.
I highly recommend the doctor’s professionalism.
Excellent consultation, clear explanation and written guidelines for medication.
It was seamless and faultless. Thank you.
Very kind, professional and helpful consultation.
Click here to leave feedback for the Dermatology Step-Up Clinic or scan the QR code.
Primary Care Network Enhanced Access Patient Survey Highlights
Very helpful & efficient service – greatly appreciated.
The doctor I saw was wonderful.
If only all doctors appointments could be like this – not rushed, thorough and treating you like a real human. 10/10 for Doctor!
Appointment arranged promptly. Easy to park car. Able to see a GP on a Saturday. Was not hurried and felt GP fully understood my health issues.
Cobham & Oxshott PCN Enhanced Access
The service was excellent, well communicated ahead of the appointment and the GP spent a good amount of time with me and was sympathetic to my problem. I was able to get I wanted and was offered other follow-ups.
I am totally blown away by the attention I have received since I made my initial contact with Dr’s receptionist at our GP practice.
Very grateful to have this service. The doctor was very thorough and understanding.
I was very impressed with the service.
Very grateful for the expert advice from the doctor I saw.
I received a fantastic medical assistance from absolutely a wonderful nurse who was increadibly helpful, knowledgeable, kind and gentle. I could not wish for a better care. The nurse was 10 out of 10.
