Appointments with a GP

Regulated by Care Quality Commission

Important information: You now have the option of booking a face-to-face appointment or a telephone consultation but should you attend in person, it is important you only attend if free from COVID-19 symptoms and that you wear a mask to the appointment. These can still be booked through your registered practice during normal core hours or by calling 01372 738 373 (Epsom hub) or 01372 232001 (Leatherhead hub & Nork Clinic) when your practice is closed.

Alternatively patients can opt to use LIVI.

LIVI lets patients see a GP by video in minutes – on their mobile or tablet. Because when you’re ill you want to see a doctor fast and from wherever you are.

  • GP appointments from home, work, or on the go
  • Get medical advice, referrals and prescriptions

Visit LIVI for more information or to download the app

The Extended Access Service has been developed to offer patients more accessibility to GPs outside normal working hours. Provided by GPHP, this service consists of a network of eighteen local General Practices in the Epsom area.

Who is it for?

We understand that some patients find it difficult to see a GP during normal practice hours because of work commitments or school. This service is therefore primarily aimed at these people. Suitable patients would be school children for non-urgent consultation and working professionals seeking routine appointments for blood pressure checks or contraceptive services as examples. This service is not intended for those patients with a chronic ongoing disease or problems which require continuity and review appointments. To use the hub, you need to be a fully registered patient at one of the practices listed below.

How can I make an appointment?

To book an appointment you can contact your registered GP practice in the usual way. Ask your GP’s receptionist for an appointment at one of our hubs. You can book an appointment in advance or on the day. If you are unwell when your doctor’s surgery is closed, you can phone 01372 738 373 (Epsom) or 01372 232001 (Leatherhead or Nork Clinic) from 18:30 to 21:00 on weekdays or from 09:00 to 13:00 on Saturday and 09:00 – 13:00 on Sunday to book an appointment. You will then be consulted by a local NHS GP with full access to your medical history. There is no charge for using this service.

PLEASE NOTE: For medical emergencies please contact 111. We offer a limited number of appointments and the service is very popular meaning there is limited capacity on the day. If you are unable to keep your appointment please call and let us know so that we can offer another patient this appointment time. Please also ensure we have an up to date phone number to reach you on.

Bank Holidays

Appointments are available on bank holidays. Patients can call for an appointment from 9am – 7pm.  Appointments are available from 9am – 8pm. The number to call is 01372 738 373 or 01372 232001

Where can I make an appointment?

The Derby Medical Centre
8 The Derby Square, Epsom KT19 8AG
Monday – Friday: 18:30 – 21:30 
Saturday: 09:00 – 20:00  
Sunday: 09:00 – 14:00
Leatherhead Hospital
Poplar Road, Leatherhead KT22 8SD
Monday – Friday: 18:30 – 21:30
Saturday: 09:00 – 14:00
Sunday: 09:00 – 14:00
Nork Clinic
63 Nork Way, Banstead SM7 1HL
Monday – Friday: 18:30 – 21:30
Saturday: 09:00 – 14:00
Sunday: 09:00 – 14:00

Which practices are part of this initiative?

To use the hub service you must be a registered patient with one of the membership practices listed below:

Ashley Centre Surgery
Ashlea Medical Practice
Cobham Health Centre
Derby Medical Centre
Eastwick Park Medical Practice
Fairfield Medical Centre
Fountain Surgery
Heathcote Medical Centre
Longcroft Clinic
Molebridge Practice
Nork Clinic
Oxshott Medical Practice
Shadbolt Park House Surgery
Spring Street Surgery
St Stephens House Surgery
Stoneleigh Surgery
Tadworth Medical Centre
Tattenham Health Centre

Chaperones in Consultations

All patients are entitled to have someone present for any consultation, examination or procedure where they feel one is required. If you require a chaperone, please ask a member of the team. Click the link for more information about our Chaperone Policy

Patient Feedback

Very convenient & much easier than trying to fit an appointment during the day. Especially for repeat prescriptions.”

“I nearly cried when I got this appointment. A lifeline! Off to pick up my antibiotics now.”

“Service is excellent. It’s a relief because not getting an appointment at my own GP is rather stressful. What a fantastic service!”

“Perfect service, hope it continues.”

“For self-employed the hours are great – seeing a doctor in the evening is very convenient.”

“Keep this service going please!”

“Efficient, good all-round service.”

Members area